So to start out, the waitress came to take drink orders and tell us the specials while one of us was in the ladies room. Maybe I am being picky, but I like to be there when drink orders are taken (I was in the ladies room). Instead of telling us the specials, she told us (well them, she never offered to tell me the specials) to walk inside and look at the bulletin board.
Ms. C ordered tea, and when it was brought she was brought no real sugar (only artificial sweetener) and no spoon. We asked for some. It was brought . . . eventually. Throughout the meal our waitress didn't really pay that much attention to us (twice we had to flag her down), although she was kind enough to spill salsa on Ms. A's bag and leg when she cleared our plates. Awesome.
Now, on tot he food. My black bean soup was tasty, but the beans were a little al dente. I would prefer them to be a bit creamier. Ms E got the chicken quesadilla which she reported was just okay. Ms C's fried plantains originally came with cheese and crema all over them (which I don't know why since they were sweet plantains) She had made it clear she was lactose intolerant, so we sent them back for dairy-free ones. they were good, but as Ms. C said, "I've had better." Ms. A and I got the tortilla salad, which was okay, except everything was chopped into such small pieces nothing really stayed on the fork. I had chicken added to mine but it was a bit over cooked and didn't really add anything to the salad, so I ended up not even eating it. Oh well.
Overall, crappy service and "eh" food. Nothing to rave about. Perhaps with the new location, they are stretched too thin? Weekday lunch just not worth it to them? Royal Tavern, by the same owners, never fails to satisfy. Let's hope it doesn't go the same way as Caballitos.